school
EduQuest Pro
Docschevron_rightPoints & Billing

Points & Billing

EduQuest Pro uses a pay-as-you-go points economy — no subscriptions, no monthly resets. Buy a pack when you need it, use points at your pace. Points never expire.

Free on Signup

toll

1,000 points — completely free

Every new account gets 1,000 pts credited on registration, as two 500-pt transactions labeled Sign-up bonus and Welcome bonus. No credit card required. Enough for roughly 16 auto-generated 30-question papers or 33 manual builds.

What Costs Points

ActionCostExample
Auto paper generation2 pts / question30 questions = 60 pts
Manual paper publish1 pt / question30 questions = 30 pts
Export (Word or PDF)3 pts per exportEach download costs 3 pts
Add org member20 ptsOne-time per new member added
info

Points are deducted after a successful action — you are never charged for a failed generation or export.

Always Free

check_circleAdding & editing questions
check_circleBrowsing & search
check_circleTag system & configuration
check_circleWord document import
check_circleExport template creation
check_circleCustom .dotx upload
check_circleRole & permission management
check_circleOrganization settings
check_circleViewing generated papers
check_circleAccount management

No limits on questions, tags, imports, or templates — ever.

Topping Up

Go to Settings → Organization and choose a pack. Checkout is handled by Polar — all major cards accepted. Points are credited instantly when payment completes.

500 pts

$4

$0.80 / 100 pts

Starter

Best value

1,500 pts

$10

$0.67 / 100 pts

Value

5,000 pts

$25

$0.50 / 100 pts

Power

15,000 pts

$60

$0.40 / 100 pts

Bulk

all_inclusive

Points never expire. Buy a large pack and use it over months — there's no pressure to spend before a reset date.

Grace Zone

When your balance reaches zero, EduQuest Pro allows one more low-cost action (up to −20 pts) before blocking. This prevents unexpected interruptions mid-session. The insufficient-points modal appears immediately so you can top up.

check_circle

Balance = 2 pts, export costs 3 pts

Allowed — balance goes to −1 pts

cancel

Balance = −18 pts, export costs 3 pts

Blocked — would go below −20 pts limit

Frequently Asked Questions

Do points expire?

Never. Points you buy or earn stay on your account indefinitely.

Is the balance shared across the organisation?

Yes — one wallet per org. When any member generates a paper or exports, it deducts from the shared balance. Only the owner can top up.

What if a paper generation fails? Am I charged?

No. Points are deducted only after a successful action. If the server returns an error, no deduction is made.

Can I get a refund on points?

Points are non-refundable once used. Unused points in purchased packs can be refunded within 7 days of purchase — contact support.

How do I see my transaction history?

Go to Settings → Organization. The Transaction History section shows every debit and credit with timestamps.

What triggers the insufficient-points modal?

Any action that would push your balance below −20 pts triggers a 402 response, which immediately opens the top-up modal.